Invalid Link to recipient when trying to download file
❤️ Click here: Sharefile invalid single-sign-on request user not valid for this provider
SAML usually involves three things: A user The person requesting the service. Features Description ShareFile Plugin for Microsoft Outlook With the plugin, email attachments can be replaced with secure ShareFile links to files. If you are looking to Guided SSO Setup Through the ShareFile SSO Guided Setup, a ShareFile Implementation Engineer will work with you to integrate ShareFile with your existing Single Sign-On solution.
When attempting to install Sync for Windows v 3. The identity provider checks the existence of the user and sends back an assertion to the service provider that may or may not include the user information.
Invalid Link to recipient when trying to download file - Also in the red box is the SP-Initiated Login URL.
You can configure Freshdesk to provide SAML Single Sign On for your users. This way, they do not have to provide separate login credentials for Freshdesk. The authentication of the user is done by any SAML provider you configure on your side and the user attributes like Email address are sent back to Freshdesk. An overview of SAML Security Assertion Markup Language SAML is a mechanism used for communicating identities between two web applications. It enables web-based Single-Sign-On and hence eliminates the need for maintaining various credentials for various applications and reduces identity theft. SAML usually involves three things: A user The person requesting the service. A service provider The application providing the service or protecting the resource. A user requests for a SAML SSO to access a resource that is protected by a service provider. The service provider requests the identity provider to authenticate the user. The identity provider checks the existence of the user and sends back an assertion to the service provider that may or may not include the user information. The communication between the identity and service providers happens in the SAML data format. You can configure Freshdesk to act as a service provider in this mechanism. You can use your own SAML server to act as an Identity provider or you could use some third party applications like OneLogin, Okta etc. Fields required by Freshdesk for SAML integration You can use third party services like OneLogin, Okta or any identity provider to verify your users' identity. You need to get the following information from your identity provider in order to configure SAML SSO in Freshdesk: SAML Login URL The user gets redirected to this URL when they request SAML SSO in Freshdesk. SAML Logout URL The user gets redirected to this URL when they log out. If this information is not provided by the Identity provider, the user gets redirected to the portal. SAML certificate SHA-256 certificate provided by the Identity provider that Freshdesk uses to validate the authenticity of the Identity provider. Fields required by your Identity Provider The identity provider requires a Consumer Assertion URL to which it redirects the user after the authentication. If you add Freshdesk as an app in your Identity provider, the user will get redirected to this URL when they click on the Freshdesk button. How does SAML SSO in Freshdesk work? You will have to copy the Login URL, Logout URL optional and the SHA-256 fingerprint of the SAML certificate from the Identity Provider and paste them in these text boxes. User Attributes recognized by Freshdesk Freshdesk requires the following attributes from the Identity Provider to allow the user to login using SAML SSO. Attribute Format Necessity Description First Name givenname Optional The first name of the user will be assigned to the corresponding email address. Last Name surname Optional The last name of the user will be assigned to the corresponding email address. Phone phone Optional Phone number of the user will be assigned to the corresponding email address. Company company Optional Name of the Company of the user will be assigned to the corresponding email address. The address of the user is the only required field that Freshdesk needs. Here is a sample code of how the email address is passed: example test. Login Errors A user could be denied access into Freshdesk due to the following reasons: Error Message Description No fingerprint or certificate on settings SSO has been disabled or the certificate fingerprint is not configured in Freshdesk. Time on the SAML provider needs to be checked for difference in clock. Login was unsuccessful You are not authorized to access the application. Or the App is not assigned to you by the identity provider. During these cases, the user will get redirected to with the error message displayed. From there, the user can login normally. You can also set up an SSO mechanism to validate users trying to log into your portal for Freshdesk using locally hosted script. Note: Freshdesk SAML SSO now supports SHA256 and all support for SHA1 certificates will be stopped by June 1. Customers using SHA1 can transition to SHA256 by following the procedure. You can configure Freshdesk to provide SAML Single Sign On for your users. This way, they do not have to provide separate login credentials for Freshdesk. The authentication of the user is done by any SAML provider you configure on your side and the user attributes like Email address are sent back to Freshdesk. An overview of SAML Security Assertion Markup Language SAML is a mechanism used for communicating identities between two web applications. It enables web-based Single-Sign-On and hence eliminates the need for maintaining various credentials for various applications and reduces identity theft. SAML usually involves three things: A user The person requesting the service. A service provider T he application providing the service or protecting the resource. A user requests for a SAML SSO to access a resource that is protected by a service provider. The service provider requests the identity provider to authenticate the user. The identity provider checks the existence of the user and sends back an assertion to the service provider that may or may not include the user information. The communication between the identity and service providers happens in the SAML data format. You can configure Freshdesk to act as a service provider in this mechanism. You can use your own SAML server to act as an Identity provider or you could use some third party applications like OneLogin, Okta etc. Fields required by Freshdesk for SAML integration You can use third party services like OneLogin, Okta or any identity provider to verify your users' identity. You need to get the following information from your identity provider in order to configure SAML SSO in Freshdesk: SAML Login URL The user gets redirected to this URL when they request SAML SSO in Freshdesk. SAML Logout URL The user gets redirected to this URL when they log out. If this information is not provided by the Identity provider, the user gets redirected to the portal. SAML certificate SHA-256 certificate provided by the Identity provider that Freshdesk uses to validate the authenticity of the Identity provider. Fields required by your Identity Provider The identity provider requires a Consumer Assertion URL to which it redirects the user after the authentication. If you add Freshdesk as an app in your Identity provider, the user will get redirected to this URL when they click on the Freshdesk button. How does SAML SSO in Freshdesk work? Enabling SAML Single Sign on in Freshdesk Here is how you can configure SAML SSO in Freshdesk. You will have to copy the Login URL, Logout URL optional and the SHA-256 fingerprint of the SAML certificate from the Identity Provider and paste them in these text boxes. User Attributes recognized by Freshdesk Freshdesk requires the following attributes from the Identity Provider to allow the user to login using SAML SSO. Attribute Format Necessity Description First Name givenname Optional The first name of the user will be assigned to the corresponding email address. Last Name surname Optional The last name of the user will be assigned to the corresponding email address. Phone phone Optional Phone number of the user will be assigned to the corresponding email address. Company company Optional Name of the Company of the user will be assigned to the corresponding email address. The address of the user is the only required field that Freshdesk needs. Here is a sample code of how the email address is passed: example test. Login Errors A user could be denied access into Freshdesk due to the following reasons: Error Message Description No fingerprint or certificate on settings SSO has been disabled or the certificate fingerprint is not configured in Freshdesk. Time on the SAML provider needs to be checked for difference in clock. Login was unsuccessful You are not authorized to access the application. Or the App is not assigned to you by the identity provider. During these cases, the user will get redirected to with the error message displayed. From there, the user can login normally. You can also set up an SSO mechanism to validate users trying to log into your portal for Freshdesk using locally hosted script. Note: Freshdesk SAML SSO now supports SHA256 and all support for SHA1 certificates will be stopped by June 1, 2017. Customers using SHA1 can transition to SHA256 by following the procedure.
ShareFile Request List Feature Overview
Go ahead and login but make sure instead of your domain user name, you type in your tout email address. One way to debug SAML is to use a web proxy like Fiddler. ShareFile administrators can set this key by clicking Admin in the top navigation bar of their ShareFile account and navigating to the Power Tools menu. Make sure you have met split logon within your ShareFile account. Since NetScaler is the core product tieing all these Citrix Workspace services together, it makes sense to me to control this experience on the NetScaler itself. Edit SAML configuration settings To help troubleshoot SAML authentication issues, the SAML Building Block was met in release 3200. SAMLException: Response has invalid status code urn:oasis:names:tc:SAML:2.
